Table Component.
Leading the design of a flexible, accessible table system for a regulated financial platform.

The Challenge.
Nationwide’s existing design system included only a basic table pattern that failed to scale across:
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Different data densities,
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Comparison and summary use cases,
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Accessibility requirements,
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Varying member needs and device contexts.
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As my first project as UI Lead, I was responsible for defining a single, cohesive table system that could be safely reused across teams without fragmentation. A high-risk component in a financial environment where accuracy and accessibility are non-negotiable.

Strategy & Design.
Rather than jumping to solutions, I framed the work as a system-definition problem.
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Tables are not just UI elements; they encode financial information, comparisons, and decisions.
Getting them wrong introduces:
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Comprehension risk,
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Accessibility failures,
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Inconsistent interpretations of data,
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Long-term design and technical debt.
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I therefore led a deliberate discovery-first process to ensure the final design was grounded in evidence and organisational alignment.

Discovery & Problem Framing.
The discovery phase focused on identifying:
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All current and future table use cases,
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Shared constraints across teams,
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Known pitfalls and accessibility risks,
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Technical feasibility.
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This phase intentionally avoided solution design, allowing space to clearly define what problem we were solving and for whom.

Discovery Activities.
Kick-off & Research Framing:
I worked closely with a researcher to define guiding questions that clarified:
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What we already knew,
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What we needed to learn,
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Where evidence would come from.
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This created a clear research contract and ensured discovery would lead to actionable design decisions.
Collating Shared Learnings:
I engaged designers across Nationwide to surface:
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Previously solved challenges,
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Failed or abandoned approaches,
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Edge cases and constraints,
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Teams most impacted by the change.
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This avoided duplication of effort and ensured the new component reflected real organisational needs rather than theoretical ones.
Accessibility Alignment:
I partnered with the accessibility team from the outset to ensure:
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WCAG considerations were built in from first principles,
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Keyboard navigation, screen reader behaviour, and focus, management were core design constraints.
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Accessibility was not treated as a downstream validation step
This reduced risk and prevented costly rework later.
Communication & Behavioural Audit:
I reviewed Nationwide’s wider communication landscape, including in-branch materials and digital channels, to identify patterns members were already familiar with.​
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This ensured the table designs aligned with established mental models, reducing cognitive load for members interacting with financial data.
Literature, Competitor & Visual Audits:
I conducted:
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A review of internal guidance and system documentation,
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A competitor analysis to identify best practices and anti-patterns,
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A visual audit of all existing table implementations across the Nationwide ecosystem.
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This surfaced fragmentation and opportunities for consolidation.
Synthesis & Feasibility Alignment:
Using infinity mapping, I grouped insights into themes and prioritised areas of focus.
I then ran early check-ins with engineering to validate:
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Technical feasibility,
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Implementation complexity,
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Risks and constraints.
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This ensured the design direction was realistic and scalable.

Designing the Table System.
Based on discovery, I designed a family of table variants, including:
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Simple reference tables,
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Comparison tables,
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Totals and summary tables,
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Each variant shared a consistent foundation while supporting different data and interaction needs.
System Principles:
The table system was designed around:
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Clear hierarchy and alignment,
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Predictable interaction patterns,
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Configurable density and structure,
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Strong accessibility defaults,
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Responsiveness across devices,
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Rather than designing bespoke tables, I defined rules and variants, allowing teams to safely compose tables without breaking consistency.
Accessibility by Default:
Accessibility requirements were encoded directly into the component:
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Clear focus states,
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Logical reading order,
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Support for assistive technologies,
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Sufficient contrast and spacing.
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This ensured that accessibility scaled with reuse, rather than relying on individual teams to re-implement it correctly.

The Solution:
The final outcome was a scalable, governed table component that could be confidently reused across Nationwide’s digital estate.
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Its main impact:
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Reduced design and engineering duplication across teams,
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Fewer accessibility defects in downstream implementations,
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Faster delivery of data-heavy financial journeys,
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Improved consistency and comprehension of tabular financial information.
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Most importantly, the system reduced risk in a high-stakes domain by ensuring data was presented consistently and accessibly.