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Table Component.

Leading the design of a flexible, accessible table system for a regulated financial platform.

The Challenge.

Nationwide’s existing design system included only a basic table pattern that failed to scale across:

  • Different data densities,

  • Comparison and summary use cases,

  • Accessibility requirements,

  • Varying member needs and device contexts.

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As my first project as UI Lead, I was responsible for defining a single, cohesive table system that could be safely reused across teams without fragmentation. A high-risk component in a financial environment where accuracy and accessibility are non-negotiable.

Strategy & Design.

Rather than jumping to solutions, I framed the work as a system-definition problem.

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Tables are not just UI elements; they encode financial information, comparisons, and decisions.

 

Getting them wrong introduces:

  • Comprehension risk,

  • Accessibility failures,

  • Inconsistent interpretations of data,

  • Long-term design and technical debt.

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I therefore led a deliberate discovery-first process to ensure the final design was grounded in evidence and organisational alignment.

Discovery & Problem Framing.

The discovery phase focused on identifying:

  • All current and future table use cases,

  • Shared constraints across teams,

  • Known pitfalls and accessibility risks,

  • Technical feasibility.

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This phase intentionally avoided solution design, allowing space to clearly define what problem we were solving and for whom.

Discovery Activities.

Kick-off & Research Framing:

I worked closely with a researcher to define guiding questions that clarified:

  • What we already knew,

  • What we needed to learn,

  • Where evidence would come from.

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This created a clear research contract and ensured discovery would lead to actionable design decisions.

Collating Shared Learnings:

I engaged designers across Nationwide to surface:

  • Previously solved challenges,

  • Failed or abandoned approaches,

  • Edge cases and constraints,

  • Teams most impacted by the change.

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This avoided duplication of effort and ensured the new component reflected real organisational needs rather than theoretical ones.

Accessibility Alignment:

I partnered with the accessibility team from the outset to ensure:

  • WCAG considerations were built in from first principles,

  • Keyboard navigation, screen reader behaviour, and focus, management were core design constraints.

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Accessibility was not treated as a downstream validation step

This reduced risk and prevented costly rework later.

Communication & Behavioural Audit:

I reviewed Nationwide’s wider communication landscape, including in-branch materials and digital channels, to identify patterns members were already familiar with.​

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This ensured the table designs aligned with established mental models, reducing cognitive load for members interacting with financial data.

Literature, Competitor & Visual Audits:

I conducted:

  • A review of internal guidance and system documentation,

  • A competitor analysis to identify best practices and anti-patterns,

  • A visual audit of all existing table implementations across the Nationwide ecosystem.

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This surfaced fragmentation and opportunities for consolidation.

Synthesis & Feasibility Alignment:

Using infinity mapping, I grouped insights into themes and prioritised areas of focus.


I then ran early check-ins with engineering to validate:

  • Technical feasibility,

  • Implementation complexity,

  • Risks and constraints.

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This ensured the design direction was realistic and scalable.

Designing the Table System.

Based on discovery, I designed a family of table variants, including:

  • Simple reference tables,

  • Comparison tables,

  • Totals and summary tables,

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Each variant shared a consistent foundation while supporting different data and interaction needs.

System Principles:

The table system was designed around:

  • Clear hierarchy and alignment,

  • Predictable interaction patterns,

  • Configurable density and structure,

  • Strong accessibility defaults,

  • Responsiveness across devices,

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Rather than designing bespoke tables, I defined rules and variants, allowing teams to safely compose tables without breaking consistency.

Accessibility by Default:

Accessibility requirements were encoded directly into the component:

  • Clear focus states,

  • Logical reading order,

  • Support for assistive technologies,

  • Sufficient contrast and spacing.

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This ensured that accessibility scaled with reuse, rather than relying on individual teams to re-implement it correctly.

The Solution:

The final outcome was a scalable, governed table component that could be confidently reused across Nationwide’s digital estate.

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Its main impact:

  • Reduced design and engineering duplication across teams,

  • Fewer accessibility defects in downstream implementations,

  • Faster delivery of data-heavy financial journeys,

  • Improved consistency and comprehension of tabular financial information.

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Most importantly, the system reduced risk in a high-stakes domain by ensuring data was presented consistently and accessibly.

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